Articles by Kristen Allmacher

Kristen Allmacher has been working in the IT Service Management industry for over ten years in the areas of R&D, strategic planning, product management, sales engineering and process improvements. In addition, her side hobby as a graphic designer has been utilized to design many software interfaces that are implemented and used today. Kristen is a Six Sigma Green Belt and is ITIL Foundation v3 certified. Her passion is in working with people, processes and technology.