Articles about IT Process Management

Converging the Management of Mainframes and Distributed Systems

At the CA World 2011 conference this week, CA Technologies took a major step towards integrating the management of different platforms under one common framework. Continue Reading »

Cloud Services: Striking the Right Balance

Cloud services, managed services and outsourced IT functions can prove to diminish the importance of the CTO in an organization. Before you scoff at that claim, let me digress — I had the opportunity to talk this week with several value-added resellers (VARs) and managed service providers (MSPs) at a SonicWALL partner conference, where the resounding theme was about providing “managed services." Continue Reading »

Overcoming the Internal Politics of Cloud Computing Adoption

There are five key things that cloud computing proponents need to manage inside the enterprise. Continue Reading »

Puppet Labs Extends Virtual Server Reach

Puppet Enterprise 2.0 enables server management across the cloud and on premise. Continue Reading »

Performance Concerns Dog Cloud Computing Adoption

Survey highlights ongoing performance concerns in the cloud. Continue Reading »

Making the Database Smarter

There’s no question that the amount of data that needs to be managed is spiraling out of control, which is starting to put a lot pressure on the underlying databases used to manage all this information. Continue Reading »

The Seven Deadly Sins of Cloud Computing

Many IT organizations are applying lipstick to virtualization and calling it a "cloud." Continue Reading »

Simplified Management Equals Increased ROI

It is a simple formula actually – reducing IT management overhead can increase the value of a solution. Nowhere is this more apparent than in the corporate data center, where CTOs often find themselves balancing the cost of a solution against the cost of managing that solution. Continue Reading »

Are You Ready for Service-Level Metrics in the True Spirit?

Service-level agreements (SLAs) and associated metrics can be applied to projects at various levels and for a diverse set of disciplines. In this write-up, I am focusing on what it takes to implement such SLAs in the true spirit for quality assurance (QA) efforts. Continue Reading »

When Is a Desktop Not a Desktop?

As technologists and security practitioners, we tend to lump like things together to reduce complexity and identify trends.  Continue Reading »

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