Articles about ITIL

When it comes to rolling out new enterprise applications, all the focus seems to be on building them versus deploying them. And yet when something goes wrong with the application, more often than not it has to do with something that went wrong during the deployment phase. Continue Reading »

A transformation of the data center is under way thanks to vrtualization and a wave of new IT infrastructure. Continue Reading »

The real challenge that the move toward private cloud computing presents is that it will force IT organizations to finally get their internal management houses in order. Continue Reading »

As virtualization spreads throughout the enterprise, it can create as many problems as it solves. Continue Reading »

One of the biggest problems with IT process automation is that it’s hard to do. Continue Reading »

Software paves way for delivering IT services via cloud computing. Continue Reading »

Latest offering adds power management and service desk capabilities. Continue Reading »

Major upgrade of systems management platform also includes remote access tools. Continue Reading »

Both TOGAF and ITIL have a common focus in the integration of IT services and the business processes that they support. This common service focus enables an integrated approach to aligning business and IT. Continue Reading »

One of the great things about virtualization is that it introduces a layer of abstraction between applications and underlying hardware that makes it possible to run multiple stacks of applications on multiple operating systems running on the same processors. Continue Reading »