Articles about service level agreements

The Hybrid Approach: Why One Size Does Not Fit All

If 2009 could be summarized by one operational catch phrase, it would be “doing more with less.” The economic downturn has been a considerable burden for businesses of all sizes and across all industries. Continue Reading »

Enabling Ecosystems in the Cloud

While there’s general agreement that some level of cloud computing adoption in the enterprise is inevitable, there seems to be a fair amount of devil still in the details. Continue Reading »

Fortisphere Appliance Manages Virtual Services

Tool guarantees service levels will be maintained for applications that are dependent on virtual machines. Continue Reading »

The Long and Short of Assessing Cloud Computing Providers

The biggest challenge facing IT organizations once they decide to make the move to cloud computing is how to go about evaluating a provider. Continue Reading »

Monitoring Tool Sees through Clouds

Nimsoft extends monitoring tools to give IT organizations visibility into cloud services. Continue Reading »

Caveat Cloner! Best Practices for PC Management with Cloning Software

Viruses, worms, user preference, compliance issues --  maintaining a single client hardware profile is next to impossible, but business pressures demand it. Cloning can be the answer.

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Six Signs a Vendor Relationship Is Heading the Wrong Way

How do you really know when you have a vendor from hell or just a simple mishap brought about by poor communication?

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