ScriptLogic Provides Help for Network Management

ScriptLogic is trying to solve that general failure in communications with the release of Perspective, a network management tool based on technology that from PacketTrap Networks, which was acquired by the Quest Software, the parent company of ScriptLogic.

According to Nick Calvalancia, vice president for Windows Management for ScriptLogic, the PacketTrap products are now part of the ScriptLogic suite of offerings. The new release of the Perspective network management tools features tight integration with ScriptLogic’s Help Desk Authority offering.

Calvalancia says that gap between the help desk and the people that manage the networks is usually the cause of any number of recurring problems. The integration between Perspective and Help Desk Authority is designed to make it easy for network managers to not only kick off a help desk ticket, but also gain some historical data on a variety of problems to help identify larger issues.

The new version of Perspective, which is also available free for 21 days, is available now.