To address this problem, Uptime Software created up.time IT management software, which in version 5.3 being release today adds support for Amazon cloud computing environments, Netflow data gathered from Cisco network hardware, and a range of enhanced reporting tools for monitoring service level agreements.
According to Uptime Software CTO Alex Bewley, the company’s software is designed to create a “micro framework” for managing a broad array of physical and virtual IT assets at a high enough level of abstraction that most any IT person can master. This approach then allows an IT organization to create workflow around IT processes without having to orchestrate IT events across disparate sets of IT management tools.
At a time when most IT process issues have to do with systems that were configured in error using tools provided by the vendors that made the product, Bewley says most IT organizations will benefit from a simpler approach that makes more difficult to commit those types of errors in the first place.
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