Articles about ITIL

The Ten Golden Rules of Change Management

We all know that nothing stays the same – no matter how much we might wish it did. In business, there will be new services introduced and unpopular ones discontinued in response to business requirements. Technology is no different and new applications will need to be incorporated and others dissolved. Continue Reading »

Novell Previews ZENworks 11

Touts user-centric approach to systems management. Continue Reading »

Automating Application Deployments

When it comes to rolling out new enterprise applications, all the focus seems to be on building them versus deploying them. And yet when something goes wrong with the application, more often than not it has to do with something that went wrong during the deployment phase. Continue Reading »

Four Trends Driving the Data Center of the Future

A transformation of the data center is under way thanks to vrtualization and a wave of new IT infrastructure. Continue Reading »

Private Clouds Require Good IT Housekeeping

The real challenge that the move toward private cloud computing presents is that it will force IT organizations to finally get their internal management houses in order. Continue Reading »

Top 10 Issues Stalling Virtualization Adoption

As virtualization spreads throughout the enterprise, it can create as many problems as it solves. Continue Reading »

Simplifying Virtualization Management

One of the biggest problems with IT process automation is that it’s hard to do. Continue Reading »

BMC Simplifies IT Service Management

Software paves way for delivering IT services via cloud computing. Continue Reading »

Dell KACE Advances IT Automation

Latest offering adds power management and service desk capabilities. Continue Reading »

Kaseya 2 Scales Management Higher

Major upgrade of systems management platform also includes remote access tools. Continue Reading »

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